Refund policy

Updated 2. May 2025

We have a 14-day return policy, which means you have 14 days after ordering your item to request a return. 

Please note that after 14 days, all sales are final. We have a no-refund policy once an order has been placed and processed. This includes but is not limited to cases of buyer’s remorse, incorrect sizing, or delayed shipping caused by external carriers.

We encourage all customers to carefully review product descriptions, product information, and shipping details before completing their purchase.

If you have any issues with your order, please contact our customer support team at transaction@pardus-motors.com. We’re happy to assist with exchanges (if applicable) or resolve any concerns related to damaged or defective items.

You can always contact us for any return question at transaction@pardus-motors.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.